BSO Development programmes
Are you planning to improve your service delivery to companies seeking to export to the EU? Then the CBI’s BSO Development Modules are designed for you.
A BSOD Module will help your organisation to:
- Improve or develop EU-specific services needed by your clients;
- Re-engineer related work processes and service delivery modes;
- Improve service delivery by enhancing staff competencies;
- Benefit from strategic cooperation with business service providers as well as other relevant stakeholders;
- Play a proactive role in the export value chains within which your BSO operates.
The CBI’s tailored modules will equip you with the knowledge and skills required to increase the number and quality of your services, thus raising client satisfaction levels among your (prospective) exporters.
